Responsible Gambling at MelBet

We are proud to be #1 iGaming company in India. One of the reasons why millions of players choose us is our dedication to protect our customers. We want to make your experience on our platform as smooth as possible. Take a look at our features regarding responsible gaming:

• Bet history. Monitor your gaming activity;
• Transaction history. Full control of your budget;
• Deposit limits. Control your gaming;
• Protection of minors. Strict underage gaming rules;
• Terms and Conditions. See the platform’s rules;
• 24/7 support. Help is just one click away.

We are proud of our principles and how we follow them. Take a look at the main terms:

• We openly discuss problematic gambling, signs of addiction, and offer information that might help players stay in control;
• Our core values are fairness, openness, and fairness when it comes to online entertainment;
• We believe in prevention of the problem and offer tips and support that can help you avoid addiction;
• We expect our customers to play with caution, understanding all the risks;
• We provide useful tools, such as deposit/loss limits and self-exclision that can help you control your gaming habits;
• We do everything possible to guarantee that the customer fully understands our services and the hazards connected with gaming for real money:
  • We go into depth about how betting, gambling, and bonuses operate;
  • We do not utilize advertising strategies that target kids or persons who are easily persuaded;
  • We caution you about the danger of loss.

A responsible player is someone who:

• Knows that gambling is just an entertainment, not a way to make money;
• Understands real risks of gambling and accepts them;
• Sets a specific amount of time to play and never exceeds the budget;
• Doesn’t use gambling as the main source of income;
• Takes regular breaks from gaming;
• Never borrows money to play games;
• Never plays while angry, sad, or under the influence.

MelBet considers protecting minors a core principle for which there is simply no compromise. We don’t allow persons under 18 years of age to create an account, make deposits, or access any of the games. This space belongs to responsible adults only, and every aspect of our marketing and communication spells it out. To uphold these standards, MelBet enforces a multilayered protection system:

• Verification of age: Modern tools and databases that follow national laws verify each player’s identity and date of birth;
• Monitoring: The user profiles are continuously checked for inconsistency, and suspicious accounts are re-verified;
• Additional verification when necessary: If we have any doubts, we may request notarized document copies or video verification. In most cases, a clear photo of a valid ID and the linked payment method is good enough;
• Ethical marketing: Imagery, themes, or messages featured in our campaigns are never designed to appeal to minors or emotionally vulnerable audiences.

However, technology cannot substitute for vigilance at home. Families can help prevent underage access to gaming platforms. We strongly recommend that adults protect their credentials, banking details, and accounts from the reach of minors. Reinforcing safety, parents can install trusted parental control programs, such as NetNanny or Cyber Patrol, which block gambling content and ensure that minors remain out of harm’s way while navigating online content.

We believe that gambling should be enjoyable and don’t cause problems. When playing, you should always know your limits. We’ve gathered a list that contains the most useful tips to help you maintain a healthier relationship with online gambling:

• Play for entertainment, not profit. Gambling should never be a way to earn money, pay off debts, or cope with emotional distress. If you feel like you’re losing control, take a step back;
• Accept losses as a part of the game. There’s risk every time you place a bet or play a game. Think of the money you spend as the price of your entertainment, not an investment. A win is a nice surprise, rather than an expectation;
• Set your limit and stick to it. Set both a budget and time limit before entering the game. Stop once either is reached without exception;
• Never chase losses. Trying to recover lost money almost always leads to bigger losses. Take a break, reflect, and return only when you feel calm;
• Don’t borrow to gamble. If you don’t have the money to play, don’t play. Using loans or borrowed money only deepens financial risk;
• Keep balance in your life. Make sure gambling doesn’t replace work, relationships, or hobbies. A healthy lifestyle makes it easier to stay disciplined;
• Stay alert to gambling myths. There is no such thing as a “hot streak” or a strategy that ensures a win. Believing otherwise will trap you in self-destructive habits;
• Play only when you’re sober. Alcohol and drugs cloud judgment, increase impulsivity, and raise the risk of problematic behavior;
• Monitor your mental health. If you notice gambling feels compulsive or stops being fun, talk to someone you trust. Professional organizations like GamblingTherapy and BeGambleAware offer free, confidential help worldwide. Responsible gambling is about awareness and respect for oneself. The game has to serve the player, never the other way around.

Gambling addiction often comes unnoticed. That’s why you should always pay attention to signs, such as:

• Escalation: An increase in the size of bets or frequency to produce the same excitement or rush;
• Irritability when abstaining: Feeling tense, angry, or uneasy when trying to cut down or delay gambling sessions;
• Repeated failures to quit: Setting personal limits or swearing off gambling, only to relapse soon after;
• Mental obsession: Constant planning of the next game, replaying past wins and losses, or thinking of ways to get funds to continue playing;
• Emotional crash: Guilt, hopelessness, anxiety or depression that follows sessions of heavy play;
• Chasing the loss: The irresistible urge to return immediately after having lost, hoping to “break even”;
• Secrecy and denial: Lying about time or money spent gambling, or concealing activity from loved ones;
• Neglect of priorities: Family, studies, or work commitments are ignored as gambling consumes more of one’s energy and time;
• Financial manipulation: Relying on friends or relatives to get out of debt trouble due to betting;
• Behaviour not associated with mania: The habit is not accounted for by some other mental health condition such as manic episodes.

If you notice 2 or more signs of gaming addiction, we suggest reaching out for help until it’s too late.

Below is a quick self-assessment test. Use it to understand your current problem with gambling:

• Do you spend more time on gaming than you initially planned?
• Do you find it difficult to quit playing games or bet?
• Do you borrow or steal money to place bets or play games?
• Do you play games to avoid problems in real life?
• Do you try to chase losses to win your money back?
• Do you lie to your friends or loved ones about your gaming habits?
• Has gambling negatively impacted your relationships, job duties, or studies?
• Have you started to have conflicts with family and friends over the expense of betting?
• Is your maximum deposit always increasing?
• Have you started paying less attention to your typical interests and hobbies?
• Are you downplaying your expenditure and enthusiasm for the game?
• Do you feel defeated as a result of gaming failures?

Self-exclusion means taking a break from gambling for a certain period of time or permanently. During this time you won’t be able to play games or take any other actions on your account. Before requesting voluntary self-exclusion, you need to withdraw money from your account. Self-exclusion is the most drastic form of limitation. If you don’t want to take time off, you may budget your monthly betting costs and set up a particular period to play on the platform. Setting a budget for your bets allows you to maintain control over your finances.