Terms and Conditions

MelBet India operates legally under an internationally recognized license. When you create an account on our platform, you agree to and accept our terms and conditions. Please, read this document thoroughly.

Key Definitions

  • Bet – A formal agreement between the player and the company where the outcome depends on a specific event listed in the sportsbook;
  • Outcome – The result of an event that defines a specific betting option presented to the player;
  • Customer – Any person over the age of 18 years who places a bet on the website;
  • Sportsbook – The entire range of events, outcomes, and odds that are offered to customers by a company for betting;
  • Cancelled Bet – A bet that is declared void under these Terms and Conditions, and is refunded to the customer and settled at odds of 1.00;
  • Regular Time – The regular duration of a match, including referee-added time but excluding overtime, penalty shootouts, or any extra play.

General Terms

Take a look at our general terms:

  • You have to be a legal age over 18 to create an account on our platform;
  • It’s prohibited to create and own more than one MelBet account;
  • If requested, you have to submit your documents to our security team for review;
  • The company has the right to decline or make void bets in breach of platform rules, on wrong odds, and that stem from technical errors or data relation errors;
  • Access to and activity in any account is the responsibility of the registered account user. All bets placed through an account are considered authorized;
  • It is not allowed to have multiple accounts per user or shared payment methods. Accounts will be suspended and all winnings will be voided;
  • All bets placed after the beginning of an event or after the outcome of the event is already known are automatically considered invalid;
  • In situations where there are clerical or odds errors, affected bets may be recalculated or settled at a fixed rate of 1.00;
  • The platform may suspend or annul bets associated with match-fixing, suspicious betting patterns, or coordinated play;
  • Users must report any disputes or payout discrepancies within ten days of the conclusion of the event, providing full details of the bet;
  • The Company is not responsible for any technical or translation errors, or for failures due to external connectivity problems relating to bets or their settlement.

Territorial and Provider Limitations

Licensing regulations restrict certain game providers and branded titles in specific jurisdictions. Games from NetEnt, Universal Monsters, Vikings, and similar studios may not be available to territories such as the United States, the United Kingdom, France, Italy, Spain, and all blacklisted or unlicensed countries. Access to these games is therefore governed by local regulatory approvals.

Main Rules for Accepting Bets

All bets on MelBet are subject to clear and understandable betting procedures with the aim of maintaining fairness and uniformity. Bets are accepted according to a so-called sportsbook, which is a catalogue of events, outcomes, and odds provided by the company. See a set of rules regarding the sportsbook:

  • You must be over 18 years old and have a verified account to place bets;
  • Minimum bet amount: INR 300(or equivalent);
  • Maximum bet limit and winnings are determined individually per event and player;
  • Once confirmed and appearing in your bet history, a bet is considered final and cannot be modified or cancelled;
  • Bets placed after an event has started or when the result is known are automatically voided;
  • In the event of technical or odds errors, affected bets will be recalculated or refunded at an odd of 1.00;
  • Multiple and repeated bets on the same event or outcome might be restricted or refunded;
  • Results and event data are verified with official sports federation or organizer sources;
  • Pre-match and live bets cannot be edited or removed once accepted;
  • The bookmaker is not responsible for delays, incorrect communication, or wrong live match data;
  • All betting activities should be in accordance with the platform’s norms for fair play and responsible gaming.

Types of Bets

Within MelBet, there is a possibility to select among several betting formats, providing flexibility and control:

  • Single Bet. You predict one particular outcome. Your payout, in case of your correct prediction, is the stake times the odds listed;
  • Multiple (Accumulator) Bet. You combine several unrelated events into one ticket. Every selection must win for the whole bet to come good, but payouts increase with each added event;
  • System Bet. You create a structured combination of accumulators. With this type of system bet, partial winnings may still apply even if not all of the predictions are correct;
  • Advance Bet. You can place a bet using potential returns from unsettled wagers. The system automatically determines eligibility and available credit;
  • Every bet is placed under clear market conditions and settled based on confirmed event outcomes.

Limitations

The accumulator or system bet can contain only one related outcome. In the case of more than one related outcome, only the selection with the highest odds remains valid, and the rest is settled at odds of 1.00. Linked outcomes are related in a way that the result of one event directly influences another-for example, match results combined with a qualification result or individual results with a team outcome.

Deposits and Withdrawals

Any financial transaction within MelBet should correspond to the standards of security, verification, and fairness. Deposits and withdrawals are performed only through officially supported payment systems and must be made by the holder of the verified account. Consider the main conditions:

  • You must use the same method for withdrawals that you used for deposits;
  • Only personal cards, wallets, or bank accounts registered in your name will be accepted;
  • Withdrawal options are available 24/7 but may take up to several business days depending on the provider;
  • Deposits made for purposes other than gaming will be cancelled, and any connected fees deducted;
  • The company may require identification verification before issuing the funds;
  • Suspicious or inconsistent transactions may be frozen pending investigation;
  • Multi-accounting and fictitious documentation result in account suspension and blocking of funds;
  • Third-party wallet deposits may be reversed to the wallet holder without prior notice;
  • Payment limits and time frames depend on the used payment system.

Refund Policy

Refunds are made using the original form of payment only. Each application is subject to individual consideration and is processed in 24 to 72 hours, which may require additional documentation. A refund request will be provided based on verification and anti-fraud rules compliance.

​Privacy Policy

We protect your personal data in accordance with our Privacy Policy. We collect, utilize, and store your information to provide you with more personalized services. Our practices strictly follow international standards of security. You give the company permission to handle and retain this information safely, including for anti-money laundering and fraud detection. When legally needed, data may only be shared with authorities or reliable partners; it may never be used for commercial resale. Every piece of data is kept on secure servers and sent via encrypted channels. In accordance with corporate and legal retention rules, it is erased once it is no longer required. You may always check the most recent and comprehensive version of this policy on the specific Privacy Policy page, which is updated on our website.

AML Policy

MelBet adheres to the highest international standards of anti–money laundering and combating financing of terrorism. The Company monitors all transactions for the purpose of ensuring that funds deposited or withdrawn were acquired through a legitimate source and are not related to crime or terrorism. We reserve the right at our sole discretion to block funds, suspend accounts, and report any suspicious activity to the relevant authorities without prior notice to the user. During your registration and verification, you will need to provide a valid identification and proof of address, as well as confirm that your funds come from a legitimate source. We may request additional documentation and/or a notarized copy when necessary. In the event of non-compliance with the requirements of AML, there might be account closure or refusal to service.

Responsible Gambling

MelBet India supports responsible gaming. It is necessary to treat gaming as a kind of leisure and not as a source of income. We protect players from addiction and firmly exclude people under 18 years old from our entertainment. The verification process follows the laws of each country and responsible gaming standards. If gambling starts to affect your finances negatively, causes anxiety, or concerns loved ones, it is time to ask for help or take a break. In MelBet, users can practice responsible gaming by enabling self-exclusion or deposit limit options: they can stop the activity for one, six, or twelve months.

Casino

We offer safe and fair gambling entertainment online and fully adhere to the regulations of the Curacao license. Before making a transaction with larger amounts, you may be requested to go through additional verifications. In order to successfully claim the bonus, you need to meet its wagering conditions. You are prohibited from manipulating the outcome of the games or bonuses we offer. In such a case, we have a right to suspend your account and take legal action. You accept the risks that come with online gambling and confirm that you are fully responsible for your losses.

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